Last Updated 24th May 2018
We are Genuine Italian Food Tours Ltd. We are the Data Controller for all personal information about you that is held by Genuine Italian Food Tours Ltd, which means that we are responsible for storing that personal information securely and only using it in accordance with privacy and data protection laws and regulations.
We reserve the right to change the policy at any time, so please check back regularly to keep informed of updates to this Policy.
The data controller is Genuine Italian Food Tours Limited (referred to in this policy as "we" or "us").
You only need to look in one place to find out all you need to know, this notice covers all Genuine Italian Food Tours Ltd website and services. That includes the genuineitalianfoodtours.co.uk site, and other products and services.
This policy covers:
This policy also applies if you contact us or we contact you about our Services.
When you register for our Services, you may provide us with:
When you book with us online or browse our Websites, we may collect:
When you contact us, or we contact you, or you take part in promotions, competitions, surveys or questionnaires about our Services, we may collect:
We use your personal information on the basis that we have your consent to do so (by your specific provision of such consent at the time that you provided the information to us) and/or because we have a legitimate interest in doing so.
We use your personal information to:
Make our Services available to you
Manage and improve our day-to-day operations
Personalise your experience
Marketing communications
Contact and interact with you
To help us to better understand you as a customer and to be able to provide you with services and marketing communications, including online advertising, that are relevant to your interests we also combine personal data we collect when you make purchases or enquiries while at our events with personal data collected from our Website.
This section explains how and why we share personal data with our service providers/suppliers.
We may share the personal data we collect with our service providers/suppliers. For example, we share personal data with the hotels, bed & breakfast, events ticket suppliers.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.
We use regular Antivirus and Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user makes a booking to maintain the safety of your personal information.
All payment transactions are processed through a gateway provider and are not stored or processed on our servers.
A "cookie" is a text file that a website sends to your computer or other device connected to the Internet to uniquely identify the user's browser or to save information or settings in your browser.
By closing the banner you see while browsing the site, scrolling through any page in the site, or clicking on any of its elements, you agree to their use. This site uses "technical" and/or "profiling" cookies.
Technical cookies
- cookies related to tasks that are strictly necessary for the operation and delivery of the service;
- cookies related to the saving and optimization of preferences (e.g. Flash Player cookies if they don't exceed the duration of the session, cookies for saving the shopping cart or preferences);
- statistical cookies, where they are used directly by the site operator to collect information in aggregate form.
Profiling cookies
- first or third party advertising profiling cookies;
- retargeting cookies;
- social networking cookies;
- statistical cookies fully managed by third parties.
To learn more about profiling cookies go to http://www.youronlinechoices.com/uk/
Managing cookies on different browsers:
Internet Explorer
Firefox
Chrome
Safari
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, your user experience may be affected, and you might not be able to take advantage of certain functions of our site.
You have rights in respect of our use of your personal information.
If you have any questions or concerns, please contact us:
Massimiliano Faraone
Genuine Italian Food Tours Ltd
Lower Flat 1
Sillwood Place
St Johns Road
Crowborough
East Sussex – TN6 1RW
You can also email us at max@genuineitalianfood.co.uk
or call us on 01892 652838
There is more information available on your rights at the Information Commission’s website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details are incorrect, please let us know and we will amend them.
Complaints
If you have any concern about our handling of personal information, and we cannot resolve your concern, you can complain to the Information Commissioner’s Office: https://ico.org.uk/concerns/
you have any questions about how we collect, store and use personal data please contact us:
Phone number:
01892 652838
Email:
max@genuineitalianfood.co.uk
Write to:
Massimiliano Faraone
Genuine Italian Food Tours Ltd
Lower Flat 1
Sillwood Place
St Johns Road
Crowborough
East Sussex – TN6 1RW
Copyright/IP Policy
The copyright in all materials on all pages of this website is owned by both the author (Comtecs Associates LLP) and the website owner.
No part of this website may be published, distributed, extracted, utilized or re-produced in any form
* You may view this website electronically.
* You may print any of the pages of this website or download any of them to local hard-disk for your personal non-commercial use only.
The permissions set out above do not authorize you to incorporate any part of the pages of this website in any document or any material or otherwise make available without prior written consent of both the author (Comtecs Associates LLP) and the website owner.
The website owner and the author reserve the right at any time at its discretion to withdraw or modify the permissions set out above.
SECURITY VULNERABILITY REPORTING POLICY
Genuine Italian Food Tours Ltd values the work done by security researchers in improving the security of our products and service offerings. We are committed to working with this community to verify, reproduce, and respond to legitimate reported vulnerabilities. We encourage the community to participate in our responsible reporting process.
If you are a security researcher and would like to report a security vulnerability, please send an email to max@genuineitalianfood.co.uk Please provide your name, contact information with each report.
Responsible Disclosure Guidelines
We will investigate legitimate reports and make every effort to quickly correct any vulnerability. To encourage responsible reporting, we commit that we will not take legal action against you or ask law enforcement to investigate you if you comply with the following Responsible Disclosure Guidelines:
We will attempt to respond to your report within 1-2 business days.